Repairs and diagnosis
Practical help with computers that are slow, unreliable, damaged or no longer starting correctly.
Repair. Upgrade. Repurpose.
Computer repairs and upgrades explained in plain English
We diagnose problems, explain the options and recommend a sensible repair or upgrade based on the computer and how you use it.
Broken laptop screen?
Standard laptop screen replacement: £75
£75 including parts and fitting. We can often replace your screen the same day when the screen is in stock. Other screen types are quoted before work begins.
*For comparison, Currys advertises a £50 non-refundable upfront fee for carriage and diagnostics, with parts and labour charged separately. This is not a screen-replacement price. Source: Currys computer repairs, checked 11 October 2026.
How we can help
Friendly, practical support
Friendly computer and laptop repairs, SSD and RAM upgrades, Windows 11 preparation, servicing and cleaning in Preston.
Make it faster
RAM and solid-state drive upgrades can improve multitasking, responsiveness and everyday performance.
Increase storage
We can increase the size of your solid-state drive without losing your existing data.
Servicing and cleaning
Annual servicing and careful internal cleaning can help your computer run cooler and more reliably.
What happens next
A simple, clearly explained process
- 1
Explain the problem
Tell us what is happening and anything that changed before the problem began.
- 2
We assess the computer
We identify the likely cause and explain the practical options before proceeding.
- 3
Repair, upgrade or advise
We complete the agreed work or tell you honestly when replacement is the more sensible choice.
Good to know
Windows 11 and security
Where suitable, we can upgrade compatible computers to Windows 11 for better security and help you understand the options for machines that are not compatible.
Before you bring your computer in
Repair questions answered
Do you charge for diagnosis?
Our policy is simple: if we don’t fix it, there’s no charge. Very occasionally, diagnosis requires ordering a specialist part specifically for your laptop. We’ll explain any charge and agree it with you before ordering.
How long will my repair take?
We aim to complete most repairs within one working day when parts are in stock. If we need to order parts, we aim to complete the repair within one working day of their arrival.
What guarantee comes with a repair?
Warranty cover depends on the repair. Before proceeding, we’ll discuss the proposed work, whether we think it is worthwhile, and any guarantee. For example, another faulty component could damage a replacement motherboard. We’ll explain any such risk before you decide.
What should I bring?
Bring your laptop and charger so we can test both. We have hundreds of chargers, so you usually won’t need to leave yours. For a desktop PC or all-in-one, bring the main unit—we should have everything else needed for testing.
Will my files be kept?
We make every effort to preserve your files and recover data from faulty drives. Where possible, we can clone your existing system to a replacement drive or computer, helping retain your files, settings and saved passwords. Recovery and transfer aren’t always possible, so back up important files beforehand if you can. We can also help with forgotten passwords, depending on the device and account.
The same trusted team
RecycledLaptops.co.uk—the new home of Preston Laptops
Preston Laptops and RecycledLaptops.co.uk continue hand in hand, sharing responsibility for customer service and honouring warranties for customers of either business. Our redesigned shop sign makes our environmental mission clearer: keeping useful technology working through repair, refurbishment and reuse. It reflects how we’ve worked for years, with the same team and the service we’ve provided for over 11 years.
Showroom opening hours
Tuesday–Friday: 10am–5:30pm · Saturday: 9am–1pm
Closed Sunday and Monday. Outside these hours, we do our best to respond to urgent emails and offer whatever assistance we can.