Faulty computers
We can help retrieve files when Windows will not start or the computer itself has failed.
Your files matter
Data recovery for important files, photographs and documents
If a computer or drive stops working, avoid repeated attempts that could make recovery harder. Bring it to us and we will assess the safest next step.
How we can help
Friendly, practical support
Help recovering files, photographs and documents from faulty laptops, computers and storage devices in Preston. Clear advice before work begins.
Photos and documents
We understand that personal photographs, work and family records may be irreplaceable.
Straightforward assessment
We will explain what appears possible, the likely process and when specialist recovery may be required.
Data transfer and backups
Recovered files can be moved to a suitable replacement device, and we can recommend a safer backup routine.
What happens next
A simple, clearly explained process
- 1
Stop using the device
If files have disappeared or a drive is making unusual noises, switch it off and contact us.
- 2
Tell us what matters most
Knowing which folders or files are most important helps us choose the right approach.
- 3
Assessment and recovery
We assess the fault and discuss the next step before carrying out recoverable work.
Good to know
Important: do not keep retrying
Repeated restarts, repair utilities or reinstalling software can overwrite recoverable information. If the data matters, stop and ask for advice first.
The same trusted team
RecycledLaptops.co.uk—the new home of Preston Laptops
Preston Laptops and RecycledLaptops.co.uk continue hand in hand, sharing responsibility for customer service and honouring warranties for customers of either business. Our redesigned shop sign makes our environmental mission clearer: keeping useful technology working through repair, refurbishment and reuse. It reflects how we’ve worked for years, with the same team and the service we’ve provided for over 11 years.
Showroom opening hours
Tuesday–Friday: 10am–5:30pm · Saturday: 9am–1pm
Closed Sunday and Monday. Outside these hours, we do our best to respond to urgent emails and offer whatever assistance we can.